On April 15th, 2013 I been given a sign in the mail from you and was particularly unhappy when I opened the envelope to see the Check out published out was somewhere around 1/4th the amount I'd at first submitted for reimbursement.
I identified as AA this morning and I was notified which they discovered the vehicle seat in NYC. It will likely be leaving NYC this afternoon and we be at my property someday now or tomorrow.
my grand mother have a flight from Ecuador two/18/16 (cease in Miami)in route to Big apple,when she was waiting to have her luggage what a surprise she obtained!!her baggage was broken and someone inside steal some excellent that was inside,also the zipper was violated(damaged)she shed in items that she bring it to my relatives With all the Charge about $350 when she educated what comes about in AA counter in JFK NY they presented to replaced her completely new baggage by having an utilized and old one particular that appears like they pick up while in the rubbish!!.also they explained that to mend requires about 4 months!
Despite what happened on this occasion, we hope you are going to continue to select American Airways for the travel requirements. We will work flat out to ensure that you receive the service you be expecting and are worthy of.
I paid out an additional $twenty to get a seat with extra place. You set me in a seat beside a really large gentleman who took above fifty percent of my seat.
So, Here are a few detail’s I have seen that I will Observe in this article, and consider it my very own educational venting considering that they don't provide The client properly in any respect with regard to this:
Remember to explore this so other travellers gained’t possess the similar encounter…..I would really like a reply from You furthermore may..
My son had the worst knowledge in your airline. I can't show you the impact it experienced….He was as a result of fly into Pittsburgh from Miami — his flight was cancelled. He found out the Saturday evening ten hrs just before his flight. He was then on keep for an incredibly long time although they have been seeking to reroute him. He experienced an audition Along with the Pittsburgh Symphony about the Monday morning the following day. Then the routed him on A further flight with very minimal the perfect time to transfer. half an hour. He obtained to your airport, that flight was delayed and he would pass up the transfer. They identified another flight but just one seat, which he could not do resulting from The point that he needed to buy his cello. Time soon after time he was on hold and also the brokers were not fairly helpful. Ultimately he wound up acquiring to simply accept the only possibility which was a flight to Charlotte followed by a continue to be overnight and then on to Pittsburgh with any luck , one hour just before audition. They stated they could not give him a resort voucher over the phone or in the ticketing location, but there could well be lots of people handing them out in Charlotte.
I understand how difficult airline personnel work. I are actually a frequent flyer For the reason that The usa West times. I'm the very first to deliver the “job nicely completed†Discount coupons to attendants on flights, and, I handle everyone with utmost regard.
I am writing to specific my disappointment with my recent trip. I made preparations by way of American Airlines to make sure that I could use my factors and I was pleased with that. I received a great price tag. On account of an unexpected and unlucky protection breach at Albany Airport my flight to Norfolk was delayed two hours. We rebooked to Newport Information in lieu of Norfolk to have there at an honest hour. Our luggage however went to Norfolk. We rented a vehicle and picked our luggage.About the return flight and checked our luggage and then obtained an email from YOU telling us of a hold off and dependant on the data YOU supplied we rebooked to the afterwards flight.
I've constantly utilized continental airways and had altered to American but just after this incident I don’t Consider ill at any time fly with you fellas anymore a cockaroach on a airplain im sure Absolutely everyone on facebook would want to no relating to this even the information quite discustin and nasty I assumed airplains have been pest contal no cost.
On seven/19/2013 I flew as a result of American airlines from Columbus Ohio to Las Vegas Nevada. We had a layover in Dallas Tx, at your Fort Value airport. I had the worst working experience I have ever had with the American Airlines Reps there and when I named customer service they have been no help both. Initial, a single of your representatives sent us to the wrong gate; I had to inquire a agent where by our flight might be departing from mainly because a gate range wasn't on my boarding pass. We went to the gate instructed and were being despatched to the wrong gate, due to the fact we were at the wrong gate we did not hear our departing flight information and facts resulting in us to miss our flight. We went on the counter requesting a standing of our flight simply because we experienced read practically nothing, one particular AA attendant with the station wasn't prepared to seem everything up simply because she was typing or accomplishing something else. I stated to her that it had been significant mainly because we could miss our flight. She didn’t treatment. Even though there was a protracted line of folks ready to talk to the only AA rep out there. I waited in line for as long as I could, I then saw an AA consultant walking by and I stopped her for help, she stated there was absolutely nothing she could do and sent us to another AA desk. We went to that desk and we had been advised our airplane was suitable there exterior getting ready to take off Which they might not let us on the aircraft simply because whenever they called the AA Reps view on the aircraft and talk to them to wait for us it can make everybody mad?
Worst Airline at any time?!?! Lost my baggage in Charlotte NC, February 6 right after supplying it (along with my wife’s) to two attendants at the baggage belt for returning travellers. Hers came in on our flight, mine didn't. Now 11 times afterwards and after getting passed through telephone hell and some pretty non caring people, I've had no Make contact with from everyone. The standard respond to is “we are still trying to locate your baggageâ€. Their questionnaire and all types are sent to Baggage Assert Office but not one person truly appears to be interested in accomplishing everything to ease their troubles.
Hi, I necessary to alter this reservation, I booked this flight, I bought insurance coverage, I’m needing to go stop by my mother that has terminal brain cancer, I’ve been traveling American The complete time for you to get to discover her. I are acquiring insurance policies each time, which time, My partner is snowed in and might’t occur home in time to appear right after my Young ones so I'm able to go away. I happen to be on the cellphone now for more than 1 hour attempting to alter or get a little something likely with my flight with Definitely no results as well as travel insurance policies you supply and publicize as does not protect this sort of trip alter unexpected emergency (!